Terms of Service
Please read these terms carefully. By accessing or using MkaySolutions' website or services, you agree to be bound by these Terms of Service.
Effective date: January 1, 2025 • Last updated: January 1, 2025
1. Acceptance of Terms
These Terms of Service (the "Terms") govern your use of our website and services. If you do not agree, please do not use our site or services.
2. Changes to Terms
We may update these Terms from time to time. We will post the latest version on this page with the updated effective date. Continued use of our site or services indicates acceptance of the updated Terms.
3. Services
We provide solar consultation, installation, maintenance, and related services. Specific scope, pricing, and timelines are defined in individual quotations and agreements.
4. Quotes and Orders
Quotes are estimates based on information available at the time and may change due to site conditions, equipment availability, or regulatory requirements. Orders are confirmed upon written acceptance and may require a deposit.
5. Accounts and Communications
If you create an account or communicate with us, you agree to provide accurate information and keep it updated. You consent to receive communications related to your inquiries, orders, or services.
6. User Responsibilities
You are responsible for ensuring safe site access, providing necessary permits or access where applicable, and following safety instructions during installation or maintenance activities.
7. Prohibited Uses
You agree not to misuse our site or services, including attempting to access systems without authorization, interfering with service operation, or using our content for unlawful purposes.
8. Payments
Payment terms are specified in your quotation or agreement. Late payments may incur fees. Ownership of equipment may remain with MkaySolutions until full payment is received, depending on the agreement.
9. Warranties
Manufacturer warranties apply to equipment where available. Workmanship warranties are specified in your agreement. We disclaim all other warranties to the maximum extent permitted by law.
10. Limitation of Liability
To the fullest extent permitted by law, MkaySolutions shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the site or services.
11. Indemnification
You agree to indemnify and hold harmless MkaySolutions, its officers, employees, and contractors from any claims arising out of your use of the site or services or your breach of these Terms.
12. Termination
We may suspend or terminate access to the site or services if you violate these Terms or engage in conduct that may harm MkaySolutions or others.
13. Governing Law
These Terms are governed by the laws of Kenya, without regard to its conflict of law principles.
14. Dispute Resolution
Disputes should first be addressed amicably. If unresolved, disputes may be submitted to mediation or arbitration in Kenya, as agreed by the parties.
15. Contact Us
Questions about these Terms? Contact us at info@mkaysolutions.co.ke or call +254 742 703 848.